Letter - Sample 34

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Writing Task 1 – You should spend about 20 minutes on this task || (minimum words limit 150)

You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope.

Write a letter to the bank's head office. In your letter

  • Explain why you are writing
  • Express concern about the missing card
  • Ask them what they intend to do

Response 1

Dear Sir/Madam,

I would like to express my concern about the bank card that I ordered but did not receive.

Upon receiving mail from the bank regarding the bank that was due, I opened the envelope only to discover that the card was missing. The envelope only contained a letter from the bank pertaining a request for me to acknowledge my receiving of the new bank card. Being a commonly used method of delivery with banks, I'd have expected no issues regarding the delivery of the card by mail. I worry about what the card may be used for, as I'm not sure about what damage could be done to my account because of the card being in the wrong hands.

Please do inform me about what you plan to do about the situation, considering I will have to deny having received the new bank card. I truly hope you can come up with a contingency plan very soon, as I am in need of the card for some rather urgent business.

I hope that the situation will be resolved soon.

Kind regards,

Written by Wardah.