03 Aug 2021

You are going to study at a college in another country. You need to find a place to live. Write a letter to the college’s accommodation officer. In your letter

• Give details of your course and of your arrival date.

• Describe the kind of accommodation you need.

• Say what you would like the accommodation officer to do.

05 Aug 2021 

You are going to another country to study. You would like to do a part-time job while you are studying, so you want from a friend of yours who live there some help. 

Write a letter to this friend. In your letter

• Give detail of your study plan

• explain why you want to get a part-time job

• suggest how your friend could help you find a job

09 Aug 2021 

You relocated to a new country for work. Write to your previous co-worker. In your letter tell him/her where you live in the new country.

• Describe how you feel

• Explain what you are doing at work

• Invite him/her for a visit.

 11 Aug

You and some friends ate a meal at a restaurant to celebrate a special occasion, and you wear very pleased with the food and service. 

Write a letter to the restaurant manages. In your letter

• Give details of your visit to the restaurant 

• explain the reason for the celebration

• say what was good about the food and the service

13 Aug 2021

On a recent holiday, you lost a valuable item. Fortunately, you have travel insurance to cover the cost of anything lost. Write a letter to the manager to your insurance company. In your letter

• Describe the item you lost

• Explain how you lost it

• Tell the insurance company what you would like them to do

17 August 2021

You are doing an evening course. Write a letter to the principal of your school and explain that the course that you are taking is slightly different in the way it is delivered from what the school offered. In your letter

• provide the details of the course.

• explain what the problem is

• give some suggestions to fix the problem.

19 August 

You are due to move into a rented apartment next month but you will not be able to because you have some problems.

Write a letter to the landlord. In your letter,

• Explain your situation

• Describe your problems

• Tell him/her when you think you can move in

23 Aug

You and your family are living in rented accommodation in an English speaking country. You are not satisfied with the condition of some of the furniture. 

Write a letter to the landlord. In your letter

• Introduce yourself

• Explain what is wrong with the furniture

• Say what action you would like the landlord to take

25 Aug 2021

You have just moved into a new home and are planning to hold a party. You are worried that the noise may disturb your neighbor.

Write a letter to your neighbor. In your letter

• Introduce yourself

• Describe your plans for the party

• Invite your neighbor to come

27 Aug 2021

You are looking for a part-time job at a football club.

Write a letter to the manager of the football club. In your letter,

• Introduce yourself

• Explain what experience and special skills you have

• Tell him/her when you think you could start

14 October 2020 

You have seen an advertisement in an English newspaper for a job working in the City Museum shop during the holidays. You decide to apply for the job.

Write a letter to the director of the Museum. In your letter,

• Introduce yourself

• Explain what experience and special skills you have

• Explain why you are interested in the job

16 October 2020 

You play a team sport with some friends. Last week a member of the team had an accident and wasn't able to play with you at the weekend. You decide to write to him in hospital, telling him about the match.

Write a letter to your friend. In your letter,

• Tell him which team won

• Describe the conditions on the day

• Say how you felt about the match

19 October 2020

You are a student at an English language school in Brighton and are living in private accommodation with other flat mates. You have not had hot water or heating for some time. The landlord’s workmen have tried to fix the problem but without success.

Write a letter to the landlord. In your letter,

• State your reason for writing

• Describe the problems and explain how you feel

• Propose a solution and risk the landlord to take action

21 October 2020

You are going on a short course to a training college abroad. It is a college that you have not been to before.

Write a letter to the accommodation officer. In your letter,

• Give details of your course and your arrival/departure date

• Explain your accommodation needs

• Ask for information about getting to and from the college

23 October 2020

You are looking for a part-time job.

Write a letter to an employment agency. In your letter,

• Introduce yourself

• Explain what sort of job you would like

• And say what experience and skills you have

26 October 2020

You eat at your college cafeteria every lunchtime. However, you think it needs some improvements.

Write a letter to the college magazine. In your letter,

• Explain what you like about the cafeteria

• Say what is wrong with it

• Suggest how it could be improved

28 October 2020

You have a full time job and are also doing a part time evening course. You now find that you cannot continue the course.

Write a letter to your tutor. In your letter,

• Describe the situation

• Explain why you cannot continue at this time

• Say what action you would like to take

30 October 2020

Your neighbors have recently written to you to complain about the noise from your house flat.

Write a letter to your neighbors. In your letter,

• Explain the reasons for the noise

• Apologize

• Describe what action you will take

2 November 2020

You hired a car from a company. While you were driving on holiday, you had a small accident. You will have to write a report to the company to explain it.

In your letter:

• When and where you hired it

• Describe how the accident happened

• What kind of action did you take after the accident

4 November 2020

You would like to buy some electrical goods at a shop in a nearby town.

Write a letter to the shop and ask if they have the things you want or whether they will be able to order them. Ask what the prices are and how long they will be able to hold the goods for you.

In your letter:

• List of Goods to buy

• Individual Price of goods

• Holding time of goods

6 November 2020

You have been invited to attend an interview for a place studying a course in a college. Unfortunately because of a previous appointment you cannot come at the time they wish.

Write a letter to the admissions tutor. In your letter:

• Explain your position

• Apologize and offer to come on another day or later the same day

• Ask how long the interview will be and whether there will be any tests during it.

9 November 2020

You live in a room in a college which you share with another student. You find it very difficult to work there because he or she always has friends visiting. They have parties in the room and sometimes borrow your things without asking you. 

Write a letter to the Accommodation Officer. In your letter:

• Ask for a new single room next term

• Room mate always has friends visiting

• They have parties in the room and sometimes borrow your things without asking you

11 November 2020 

You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. 

Write a letter to the shop manager. In your letter 

• Explain what happened when you phoned the shop

• Say what you would like the manager to do

• Describe the problem with the equipment

13 November 2020

As part of a student social survey project, you are organizing a group to visit a historical exhibition in a small town. 

Write a letter to the organizer of the exhibition asking for information. In your letter:

• Inquire about contents of exhibition

• Dates of opening and closing of exhibition

• Any discount available 

16 November 2020

You went to the local hospital’s Emergency Department with your young child who had severe stomach pains. You had to wait for almost four hours before your daughter was treated by a doctor and, while you were waiting, you were constantly ignored by the other staff.

Write a letter to the Registrar and complain about what happened? In your letter:

• You visited Emergency department with your your young child who had severe stomach pains

• You had to wait for almost four hours before your daughter was treated by a doctor

• you were constantly ignored by the other staff

18 November 2020

You are studying in a university, and you find that your study load is too heavy. 

Write a letter to your college teacher. In your letter:

• you need to withdraw from two courses

• you are finding them difficult to handle

• Ask if it is possible to obtain a refund

20 November 2020

You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope.

Write a letter to the bank's head office. In your letter

• what happened

• Express concern about the missing card

• Ask them what they intend to do

23 November 2020

In the last term, you borrowed an important textbook from a classmate. You now realize your classmate has returned home overseas and you still have the book.

Write a letter to him/her. In your letter

• Apologize for the mistake

• Find out how important the book is to him/her

• Say what you will do

25 November 2020

You have seen an advertisement for part-time work in a hotel for three months over the summer.

Write a letter to the Manager. In your letter:

• Say what experience you have

• Ask what the work involves

• Inquire about conditions

27 November 2020

You have recently been to stay with an old friend for a few days. You hadn't seen each other for a long time.

Write a letter to your friend. In the letter:

• Say how you felt about the visit

• Refer to something enjoyable that you did while staying with him/her

• Invite your friend to visit you

30 November 2020

For the past year you have been a member of a local club. Now you want to discontinue your membership.

Write a letter to the club secretary. In your letter:

• State what type of membership you have and how you have paid for this

• Give details of how you have benefited from the club

• Explain why you want to leave

2 December 2020

You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating/cooling system in the hotel was quite inadequate.

Write a letter to the manager of the hotel. In your letter:

• Give details of what was wrong

• Explain what you had to do to overcome the problem at the time

• Say what action you would like the manager to take

4 December 2020

A friend has asked you to babysit on Saturday and wants to know how much you charge per hour for this. Unfortunately, you already have a commitment this weekend and cannot help. 

However, you free the following weekend.

Write a letter to your friend explaining. In your letter:

• Tell him that you are not able to help this time

• you already have a commitment this weekend and cannot help

• Explain also what your fee for the service is

7 December 2020

You have just rented an unfurnished flat and a friend has told you that the Opportunity Shop in the shopping center has cheap second-hand furniture.

Write a letter to the shop owner, in your letter:

• describing what you need

• asking whether they have these items

• what is the cost of items

9 December 2020

You are going to study in a college in the UK next year. You would like to stay in a college Hall of Residence.

Write a letter to the college, in your letter:

• Give your accommodation requirements

• You should outline what your room and food needs

• Ask what alternatives are available if they cannot provide what you want

11 December 2020

Last week you were on a flight to London. Unfortunately, when you left the plane, you left a bag. You did not remember about the bag until you got to your hotel.

Write a letter to the airline, in your letter:

• Explain what has happened

• describe the bag and its contents 

• Ask them to how you can get your bag

 14 December 2020

You are unhappy about a plan to make your local airport bigger and increase the number of flights. You live near the airport.

Write a letter to your local newspaper. In your letter:

• Explain where you live

• Describe the problem

• Give reasons why you do not want this development

 16 December 2020

You have had a bank account for a few years. Recently you received a letter from the bank stating that your account is $240 overdrawn and that you will he charged $70 which will he taken directly from your account. You know that this information is incorrect.

Write a letter to the bank, In your letter:

• Introduce yourself

• Explain what has happened 

• say what you would like them to do about it.

 18 December 2020

You recently bought an item of clothing from a shop. You discovered that it had a fault and returned it to the shop for replacement or refund. However, the assistant told you that this was against the store's policy.

Write a letter to the store manager, in your letter:

• explain you recently bought an item of clothing from their shop

• item had fault in it

• Ask for a refund or exchange on the item

 21 December 2020

You are organizing a trip to the Snowy Mountains in New South Wales for a group of students from Perth in Western Australia.

Write to the manager of Student Hostel Services, in your letter:

• explain when you want to visit the Snowy Mountains

• how long you will stay

• how many students are in your party, and what accommodation you will require.

23 December 2020 

You saw an advertisement for a tennis course in England but you have one or two problems and can’t stay the whole course.

Write a letter to the course director, In your letter,

• Explain your interest in the course

• Describe your problems

• Find out if a refund is possible

25 December 2020 

You recently bought a camera while travelling overseas. When you got to your destination you discovered that some important items were missing from the box.

Write a letter to the local representative of the company. In your letter

• give details of the camera and where you bought it

• explain what has happened

• say what you want him/her to do about it

28 December 2020 

You are currently taking a course at a college but you will need to have a week off during this course.

Write a letter to the college Principal. In the letter

• give details of your course

• explain why you need a week off

• say what you want the Principal to do.

30 December 2020 

You arranged to visit a friend in Canada but an important event at home now means that you must change the dates of the visit.

Write a letter to your friend. In your letter

• explain the important event

• apologise for the situation

• suggest a new arrangement